Privacy Policy

Last updated: May 2026. This policy describes how we collect, use, and protect information when you visit our websites, use our products, or engage our services.

Information we collect

We may collect contact details, account credentials, device telemetry, support tickets, and usage analytics. Video and sensor data processed in customer deployments remain under customer control unless otherwise agreed in writing.

How we use information

We use data to provide and improve products, deliver support, secure our services, comply with law, and communicate about updates with consent where required.

Sharing

We do not sell personal information. We share data with service providers under contract, in mergers with notice, or when required by lawful requests.

Security

We apply encryption, access controls, and monitoring aligned to industry practices. No method of transmission is completely secure.

Retention

We retain information as needed for the purposes above and according to contractual schedules for enterprise customers.

Your rights

Depending on jurisdiction, you may request access, correction, deletion, or restriction of processing. Contact privacy@nebula-panoramic.com.

International transfers

Where data crosses borders, we use appropriate safeguards such as standard contractual clauses.

Changes

We may update this policy and will post revisions on this page with a new effective date.